Project Ownership & Execution
- Own assigned projects from formal handoff through completion and closeout.
- Establish and maintain a clear understanding of project scope, contractual requirements, schedule, budget, deliverables, and customer expectations.
- Know the current condition of every assigned project, what must happen next, who owns the next action, when it is due, and what could prevent the next commitment from being fulfilled.
- Anticipate conditions that could threaten scope, schedule, quality, financial performance, or client confidence and act before they become emergencies.
- Maintain clear priorities and drive timely decisions necessary to keep projects moving.
- Address impediments directly with the responsible parties and escalate promptly when adequate resolution is not achieved.
Planning & Coordination
- Execute Acacia’s established project handoff and kickoff processes.
- Develop, issue, and maintain project schedules containing the milestones and durations necessary to successfully execute the work.
- Coordinate project requirements and sequencing with Engineering, Purchasing, Production, and Field Services.
- Ensure downstream functions receive complete, accurate, and timely information necessary to execute their responsibilities.
- Maintain visibility into approvals, Engineering releases, materials, field conditions, long-lead items, and other dependencies that affect project execution.
- Develop and coordinate Pre-Build + Store strategies when appropriate to protect schedules, improve throughput, and reduce project risk.
Submittals & Information Management
- Own the scheduling, submission, tracking, follow-up, return, resubmission, and final approval of
project submittals.
- Ensure returned submittals, bulletins, addenda, RFIs, and other project information are promptly
reviewed for scope, schedule, and cost impact.
- Drive resolution of missing, conflicting, or incomplete information.
- Maintain accurate project dates, tasks, commitments, costs, notes, documentation, and status within Innergy and other Acacia-approved systems.
- Consistently use Acacia’s established processes, systems, and documentation rather than creating independent or parallel methods of project management.
Financial & Scope Management
- Understand each project’s awarded scope, budget, and targeted financial performance.
- Monitor project costs and identify conditions that could adversely affect profitability.
- Identify additions, deductions, and scope changes promptly and ensure they are properly documented and processed.
- Protect Acacia from performing additional work or incurring avoidable costs without appropriate authorization.
- Provide timely and accurate information required for change orders, progress billing, forecasting,
and financial review.
- Consider the financial consequences of project decisions while protecting quality, contractual requirements, and customer commitments.
Production & Installation Readiness
- Maintain visibility into Engineering, procurement, and production progress necessary to achieve project milestones.
- Verify that field dimensions, site conditions, customer readiness, delivery requirements, and installation needs are being addressed sufficiently in advance.
- Coordinate with Field Services to ensure delivery and installation activities are properly planned and supported.
- Communicate conditions affecting delivery, installation, or completion to the customer before they become preventable surprises.
- Drive punch-list resolution, final acceptance, and project closeout.
Client Experience & Communication
- Serve as Acacia’s primary project-management contact and represent the company professionally and confidently.
- Establish productive relationships with general contractors, architects, designers, owners, and other project stakeholders.
- Communicate clearly, directly, and promptly, particularly when difficult issues or decisions arise.
- Bring solutions whenever reasonably possible rather than merely reporting problems.
- Protect customers from preventable surprises through proactive communication.
- Build confidence through preparation, competence, follow through, and fulfilled commitments.
Team Contribution
- Work collaboratively across functions while maintaining clear accountability for project outcomes.
- Treat team members with dignity and respect while maintaining appropriate expectations for performance and commitments.
- Share information promptly when it affects another person’s ability to perform.
- Help others understand project requirements, priorities, and the consequences of missed commitments.
- Contribute experience and lessons learned toward improving Acacia’s systems and project execution.
- Minimum five years of successful project-management experience executing high-end architectural millwork, custom commercial furnishings, or closely related work.
- Strong working knowledge of architectural millwork design, engineering, manufacturing, and field installation.
- Ability to thoroughly read, interpret, and explain architectural drawings, specifications, contracts, shop drawings, and related project documentation.
- Demonstrated ability to manage multiple complex projects while maintaining priorities and commitments.
- Working knowledge of project budgets, cost management, change orders, billing, and project profitability.
- Strong written, verbal, interpersonal, and customer communication skills.
- Strong problem-solving ability and judgment regarding when to act independently, seek expertise, or escalate.
- Ability and willingness to address difficult issues directly, respectfully, and promptly.
- Strong organizational discipline and attention to detail.
- Proficiency with ERP/project-management systems, Microsoft Office applications, and scheduling tools.
- Ability and willingness to become fully proficient in Innergy and consistently execute Acacia’s required processes, systems, documentation, and workflows.
- Ability to remain effective under changing priorities, schedule pressure, and the inherent complexity of custom construction projects.
Ownership — Accepts responsibility for outcomes and commitments.
Anticipation — Looks ahead and acts before emerging conditions become problems.
Follow-Through — Tracks commitments through completion rather than assuming delegation equals completion.
Discernment — Knows when to solve independently, seek expertise, or escalate.
Constructive Persistence — Respectfully pursues information, decisions, and actions until the project requirement is satisfied.
Commercial Awareness — Understands that decisions affecting time, labor, material, and scope affect project profitability.
Systems Discipline — Consistently uses established processes and documentation while appropriately identifying opportunities for improvement.
Composure — Maintains sound judgment, professionalism, and productive communication under pressure.
Direct Communication — Communicates facts clearly and appropriately without avoiding difficult conversations.
Service Orientation — Recognizes that excellent project management serves both the customer and the Acacia team.
Continuous Improvement — Learns from outcomes and seeks better execution without disregarding established systems or authority.
Project Manager performance is evaluated by the condition and outcomes of assigned projects, including:
- Reliability of client and project commitments.
- Readiness of upcoming work before it is needed.
- Timeliness of submittals, approvals, decisions, and information.
- Protection of project margin and control of unapproved cost exposure.
- Accuracy and timeliness of project information within Innergy.
- Timely identification and resolution or escalation of project impediments.
- Client confidence, communication, and overall project experience.
- Timely punch-list completion, billing support, and project closeout.
- Contribution to effective cross-functional execution.
The Project Manager is expected to perform the position in a manner consistent with Acacia’s Core Values:
BRING ORDER TO COMPLEXITY
Create clarity, establish direction, simplify difficult conditions, and solve problems.
HONOR THE CRAFT THROUGH DISCIPLINE
Follow established standards and processes while protecting the quality of Acacia’s work.
ACCOUNTABILITY IS AN ACT OF HONOR
Own actions, commitments, and outcomes.
BUILD PEOPLE ALONGSIDE PROJECTS
Treat others with dignity, respect, and a genuine desire to help them succeed.
EARN REPUTATION DAILY
Recognize that every communication, decision, action, and fulfilled commitment contributes to Acacia’s reputation.
